Care and comfort matter to us as much as it matters to you and your pets. When you’re away, we don’t want you to have the slightest worry, that is why we love your fur babies the way you do!
Feeding:
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We ask that each boarder bring their own food in individual zip-lock bags per each meal, so we can keep their diet as normal as possible. We will not subject boarders to possible food allergies or create indigestion problems. We can manage most special feeding requirements with detailed instructions upon drop off. PUP-N-CUTS also offers our own house premium brand if you prefer, for $3 per feeding.
Medicine:
We can also administer most medicines. We need to know any food allergies up front to make sure the pill pockets or peanut butter we use will not lead to allergies.
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Basic Requirements:
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All dogs must pass the required four-hour temperament test before making a reservation; temperament tests are by appointment only and are complimentary.
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All dogs must be spayed or neutered by 8 months and be current on all vaccinations including Rabies, DHLPP and bordetella.
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We require all dogs to be dropped off by 12:00pm if boarding Monday through Saturday.
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Please notice that our weekend hours are limited and holiday hours vary. Temperament test must be taken a minimum of 24 hours before boarding.
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Deposit and Cancellation Policy:
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We require a 50% deposit when you make a boarding reservation. The remaining balance is due at time of drop-off. Non-holiday reservations may be cancelled up to 48 hours, prior to your reservation date for a full refund.
Major holidays (including the week of a holiday) and spring break (including the week of a holiday) deposits are non-refundable and no store credit given with cancellation.